FREE Shipping Australia Wide
Free Delivery Australia Wide
- FREE Standard delivery for all purchases. Your order will be delivered within 2 to 5 working days of your order being placed.
- Express delivery is $15. Your order will be delivered within 2 to 4 working days of your order being placed.
- Please note, these charges may vary from time to time with promotional activity.
Shipping & Delivery
- To minimise the risk of contracting or spreading COVID-19, all deliveries will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur, otherwise standard delivery procedures apply.
- In all cases, whether the parcel is delivered to the door, or a customer goes into their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and acknowledge delivery.
- Someone will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick it up on the counter.
- Our carrier delivers between 7.30am and 10pm, and in some cases, a signature may be required.
- If you are not around, (if a signature is not required) the courier will try to find a safe, dry place to leave your parcel.
- Alternatively, they'll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
Reasons for order delays
- An incorrect address has been entered against the order.
- Public Holidays.
- Extreme Weather Events.
- Incorrect Credit Card information was entered against the order. Please double check all details when you place your order. You will only be charged once your details have been validated by our payment gateway.
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the cardholder, and this may delay shipping.
US Delivery Options
$13 USD Standard Shipping on all products. Offer is limited to the USA and excludes P.O. Box addresses.
Duty, Customs & Tax-
The recipient is responsible for paying duties, customs fees, and/or local taxes that may be applied at the time of entry into your country. Unfortunately we have no control over this process, however, you can contact your local Customs Department or representative with any questions or concerns regarding the release of your order. If package is refused we reserve the right to not refund initial shipping charges.
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